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Frequently Asked Questions

Catalogs

How do I get a catalog or order form?

You can download the PDF catalog and order form from the Downloads option under the Resources tab. Or, you can request a paper copy.


Materials

Since the Sunday school program is divided by quarters for most age groups, do I need to wait for the fall quarter to start using Joyful Life?

No. You can start anytime with the current quarter.

How do I know where I’m at in the curriculum cycle?

Take a look at the curriculum cycle page to see where you are.

When does the next quarter start?

Fall—1st Sunday in September
Winter—1st Sunday in December
Spring—1st Sunday in March
Summer—1st Sunday in June

Are Joyful Life materials for all quarters and years available anytime?

All toddler and adult Sunday school materials are available for purchase year round. To help keep costs low, materials for 2s and 3s to Youth 2 are available by quarter. This means you’ll be able to place an order for just what you need for each quarter instead of having to place one order for everything you need for the entire year.

What Bible version does Joyful Life use?

Joyful Life uses the King James version.


Ordering

Can I order more than one quarter of materials at a time?

With our current system, you can order more than one quarter by breaking up your transactions. Add the first quarter’s material to your cart and check out. Then after that’s complete, add the next quarter’s material to your cart and check out.

Can a church try Joyful Life materials before ordering?

Yes, Churches can preview one copy of each Joyful Life title with a 60-day examination order.* To place an examination order, you can either mail an order form (please write Examination Order at the top), order online, or give us a call. If you decide to keep your examination order, simply pay the invoice no later than 30 days after the 60-day examination ends. Examination orders in new condition may be returned within the examination period for full credit. Please call to request a prepaid return label to send merchandise back. If any items are kept out of the order, the customer will be responsible for the merchandise value of only those items.

*Not available for personal or international accounts

Is there free shipping for any sized order?

Yes. As long as you choose standard shipping and live in the United States or its protectorates, your order will be delivered using our preferred carrier free of charge.

What methods of payment do you accept?

We accept checks, money orders, Visa®, MasterCard®, and Discover®.